Due to the ramifications of the COVID-19 situation, we recognize that some clients are involved about being in a position to make their energy re payments. Our Utility customer care Division is supplying customer care and re re re payment options to help utility clients navigate these challenging times.
We recently applied some noticeable modifications to ensure our clientsвЂ™ utilities aren’t interrupted. Please review the changes that are implemented alternatives for making re payments, just how to contact our staff and choices for asking for solution remotely. The knowledge contains solutions being now available, but could additionally be useful in the years ahead.
We additionally included the telephone numbers for many assistance that is local when you desire to talk about your bank account using them.
To produce relief if you are perhaps maybe perhaps not presently in a position to pay money for energy solutions, you will have a freeze that is temporary energy disconnects for non-payment of services until further notice.
Domestic Bill Payment Arrangements
Aside from the freeze on energy disconnects, we ask that any consumer needing assistance having to pay their household bill to please phone 512.393.8383 to demand re payment arrangements or re payment extensions. Continue reading Temporarily Halt Utility Provider Disconnections for Nonpayment